21+ For adults only

cy2044's commitment to responsible and safe gaming

cy2044 believes entertainment should always be controlled and enjoyable. Our responsible gaming tools and guidelines keep you protected.

Why is responsible gaming important?

Online betting and casino games are a form of entertainment — they are not a guaranteed source of extra income. At cy2044 we believe every player should know their own limits and play within them. Responsible gambling means having fun, but never putting your financial or mental wellbeing at risk.

Problem gambling or gaming addiction can affect people of any age. That is why cy2044 provides protective tools, deposit limits, a self-exclusion option, and 24/7 support in English for every user — so that gaming always stays enjoyable, never a burden.

Remember

Gambling should never be considered a primary source of income. Always play within your means.

  • Do not place more bets to try to recover lost money
  • Do not play while drunk or emotionally overwhelmed
  • Play for entertainment only

Our protective tools

cy2044 provides all these tools directly in your account for your safety.

Deposit Limit

Set a maximum limit on how much you can deposit per day, per week, or per month. This limit takes effect immediately and helps you stay within your own budget.

Time-Out

Use the time-out feature when you want to take a temporary break. Your account can be paused for a set period from 24 hours to 6 weeks — during this time no betting or gaming will be possible.

Self-Exclusion

Choose self-exclusion when you need a long-term break. There is an option to close your account from 6 months up to permanently. Once active, it cannot be cancelled before the set period ends.

Loss Limit

Set a limit on how much money you can lose within a given period. Once the limit is reached, your session will end automatically — making it easier to avoid further losses.

Session Time Limit

Decide in advance how long each gaming session will last. When the set time is up, a warning will appear — reminding you to take a break.

Age Verification

To create an account at cy2044 you must be 21 years of age or older. Through a strict identity verification process we ensure that minors cannot use our platform.

Warning signs of gambling addiction

Problem gambling does not always start suddenly. Often, control fades gradually. If you or someone close to you shows the following signs, it is time to seek help:

  • Repeatedly placing bets to try to recover lost money
  • Hiding gambling from family or friends
  • Neglecting work, family, or daily responsibilities because of gambling
  • Feeling restless or irritable when not playing
  • Relying on gambling to solve financial problems
  • Unable to stop on your own — repeated attempts have failed
  • Gambling to relieve stress, anxiety, or loneliness

Check yourself

Ask yourself the following questions — answer honestly:

Self-assessment questionnaire

  • Am I able to control how much I bet on my own?
  • Am I placing bets beyond what I can afford?
  • Is gambling harming my relationships or my work?
  • After a loss, do I get angry and bet even more?
  • Is gambling becoming my only source of peace of mind?

If one or more answers are "yes", please contact our support team.

How to set limits?

Log in to your account at cy2044 and follow these steps:

01

Log in to your account

Log in to your personal account at cy2044. Go to the "Responsible Gaming" section from the security settings menu.

02

Choose your preferred limit

Select whichever you need — deposit limit, loss limit, or session time limit. Multiple limits can also be set at the same time.

03

Set the amount and duration

Enter the amount and the period (daily / weekly / monthly). Confirm and save.

04

The limit becomes active immediately

Reducing a limit takes effect immediately. Increasing a limit is subject to a waiting period — this protects you from changing a decision in a moment of impulse.

05

Contact support if you need help

If you are unable to change settings on your own or want self-exclusion, let our 24/7 live chat support know — we will help you right away.

Contact support

24/7 live chat
Instant assistance in English
Email Support
Confidentiality assured
All communication is completely confidential
Fast response
Instant replies on live chat

Our dedicated support team is always ready for any matter related to responsible gambling. Asking for help takes courage.

Important information on deposits and withdrawals

As part of responsible betting, it is important to know cy2044's financial limits below:

Item Amount / Details Method
Minimum Deposit ৳200 (per method) bKash, Nagad, Rocket, Upay, Bank Transfer
Minimum withdrawal ৳1,000 bKash, Nagad, Rocket, Upay, Bank Transfer
Withdrawal time Within 1 Hour All methods
Deposit limit setting Daily / Weekly / Monthly From Account Settings
Time-out duration 24 hours — 6 weeks From Account Settings
Self-Exclusion 6 months — Permanent Via support

We are committed to protecting minors

cy2044 strictly follows a 21+ age policy. Age is verified at registration and in suspicious cases a national ID card or birth certificate is checked.

If any minor in your household uses your device, take the following steps:

  • Keep parental controls enabled on your device
  • Block gaming sites in your browser
  • Do not share your account password
  • Log out of your account after each use
  • Avoid saving passwords in your browser

21+ For adults only

To register at cy2044 you must be 21 years of age or older. This is a legal requirement and part of our strict policy.

If you see a minor using this site, please notify our support. We will take immediate action.

Frequently asked questions

Answers to frequently asked questions about responsible gaming:

Log in to your cy2044 account and go to the Account Settings section. Click on the "Responsible Gaming" option and select "Deposit Limit". Set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat.

No, once self-exclusion is active it cannot be cancelled before the set period ends. This is intentional by design — so that in a moment of impulse you can protect yourself from harm. Once the self-exclusion period ends, reactivating your account will be possible.

If you feel that gambling is negatively affecting your daily life, family, or financial situation, you should seek help. In particular, if you are repeatedly placing bets to try to recover lost money, cannot stop, or are hiding your gambling — please contact our support immediately.

A time-out is a short-term break (24 hours to 6 weeks) — for a temporary rest. Self-exclusion is long-term protection (6 months or more) — for when a serious step needs to be taken. During self-exclusion, no account access or betting is possible and it cannot be cancelled before the set period ends.

Yes. You can log in to your account at any time to view your betting history, deposit and withdrawal records, and gaming session logs. Reviewing your own spending patterns regularly is an important part of responsible gaming.

Yes. Through the permanent self-exclusion option you can close your account permanently. To do so, send a request to our email [email protected] or contact us via live chat. Our support team is available 24/7 to assist you.

Enjoy safely, within your limits

Enjoy entertainment at cy2044 responsibly. Our wide game collection is waiting for you.